Beware of Shifty Credit Related Phone Calls

Michael Bowler | RSS | 11 Comments

telemarketer

Yesterday I received a phone call, I assume a telemarketing phone call, on my home phone number that I knew I had to share with my readers at Lucrative Investing. It was by far the most humorous phone call I have received in a long time, and definitely something worth sharing for the entertainment value and the lesson it provides. The call came up on the caller ID as “Local Area” and the number 1-850-390-4590. When I answered the call, a recording said something close to, “Hello, this is a call from Card Services concerning your current credit card account. We are pleased to inform you that you are eligible for lower interest rates because you have made all your payments on time and have shown responsible use of your credit. To inquire further about lower interest rates on your existing credit card, press ’1’.”

I was curious and a little bored, so I pressed ‘1’ and a man came right to the phone. This is the exchange from that telephone conversation, with “Telemarketer” being the man on the other end that represents ‘Card Services’, and “MB” being myself:

Telemarketer: Hello?

MB: Hi.

Telemarketer: Are you responding to the offer for lower interest rates?

MB: I guess.

Telemarketer: Well, you are eligible for lower interest rates on an existing credit card.

MB: What card?

Telemarketer: Your qualifying Visa or Mastercard.

MB: Okay, well, this call could be for anyone in the house. Who is this call for?

Telemarketer: The primary credit card holder, and you pressed ‘1’, so I would assume that’s you.

MB: Well, we have four credit card holders in this house. If you would like to give me a name, I can certainly….

Telemarketer: [Click]

MB: Hello? [Humorously, having heard the click] Helloooooooo….

He did not have a clue who that call was for or what card he was offering me a lower rate on. Nobody even knows if whatever group or company he works for is reputable. I thought it was humorous that they used the name “Card Services”, considering some reputable companies that you may actually do business with use that when they call, because that is the name of the department that is calling you. When Chase, who I once had a card with, called me, they often said they were with “Card Services”, so I thought it was possible Chase was calling me, though I seriously doubted it as I no longer have that card. When someone says they are with “Card Services”, do not assume it is a shifty call, but do press them to find out what company they are with.

Remember that they called your phone, concerning your alleged credit card, and may ask for your information. Do not assume they are on the level and do not assume that they already know anything about you. Nicely require that they give you some more information about who the call is for, what card this is concerning, or something else before going any further. I will never know if that was a potential scam or not, but I do know that they had no business calling me, especially since we are on the “Do Not Call Registry”, which has long since proven that it means nothing.

Be smart, be aware, and be conscious of the fact that there are thousands, if not millions, of companies and people out there who want your money, and especially your social security number. They are calling you everyday and one false move could compromise your financial wellbeing, either in a small way or a big way. They might have been legitimate, but they might have been a scam, just hoping I would give up the information they were looking for. Either way, they had no business calling me with an assumed guise the way they did, and I suggest that all of my readers be cautious when a call like that comes in.

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  1. Absolutely, Jim, but that’s what I am here to accomplish. :)

  2. Doug- Yeah, that is definitely the position they are trying to put you in. In my article I addressed this, but I cannot stress it enough: do NOT allow them to put you in this position. Ask as many questions and make them prove who they are. They called YOU. Kudos to your sister for seeing through it.

    Jonathan- I don’t know if they are Indian or not but they are certainly not on the level. Then again, not everything shifty and bootleg is Indian. ;) Yeah, you could tell that operator had been totally caught offguard when I said, “What card?” He kind of stammered before his response. I love verbally “body slamming” people when they need a good body slam.

  3. It is amazing that there is no outrage across America, no investigation of Congress or the Federal Reserve…and it is all at taxpayer expense! This is a very different America then we all grew up in.

  4. Yes, JC, I hate to admit it, but it was quite fun. The phone number can be traced back to that company, and I am quite the investigative reporter, but I just never got around to it. I wasn’t as concerned with the caller as I was the message in this article. I never give out personal information telephonically either.

    As for the National Do Not Call Registry you referred to, there is one here in the US, but it is the biggest crock of junk you will ever hear of. It was improperly initated and really not enforced. It’s sort of like jaywalking and spitting on the sidewalk. Nobody does anything and it’s unreportable.

  5. A similar incident happened to my sister. Its remarkably successful because the con man is making you feel like you’re the one that needs to go through the security check and it puts your mind in a state of subservience. Very clever – very nasty.

    P.S. my sister didn’t fall for it.

  6. That was hilarious. I assume it must be some Indian call center trying their best hook as many customers as possible. Your spontaneous question was like a “body slam” to that poor operator.

  7. Seems to me what they are doing is illegal. Can the phone number not be traced back to determine who is doing this and what about the national no call list. I believe the US has a no call list which you can sign up for and it is superior to the one we have here in Canada.

    In any event I know are unsolicited calls have gone down since we joined our no call list.

    I never give out personal information over the phone but I see you were really having fun playing along with this character.

  8. I admit that this information is very important to know. Most buying things through phone call lead us to do a big mistake because of lack information. And I just want share something a big similar with your experience I had receive a call from a company. Being i am not interesting something to buy from phone so, I just tried to press call end but by mistaken i pressed number so they direct charged me the money for that. I was so angry but could not complain it because I pressed it so.

  9. I would also have been wary that by pressing 1 I was connecting to a high rate telephone number, and that they were trying to make money out of me like that. Of course if that had been the case then they probably would have tried to keep you on the phone longer. Not put the phone down on you!

  10. I don’t receive phone calls, but I do get a lot of annoying junk mail, I hate it.

  11. I get phone calls from companies all time, now its the voice machine type. I hate it.

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