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The Federal Trade Commission has finally taken some action toward the auto warranty “robo calls” that has been going on for at least the past year. These companies that have been cold calling warning consumers about their auto warranty ending, have been calling numbers that are on the Do Not Call list as well as companies and private numbers. It has gotten pretty annoying.

The FTC estimates that over a billion of these annoying “Your Car Warranty Has Expired” calls has been made.

The two companies named in the suit are Voice Touch Inc. and Transcontinental Warranty Inc. The injunction is also meant to get the companies to give back any gains that were gotten from these robo calls.

A large amount of investigation had to take place to track the companies down because they took outrageous measures to conceal their identities.

If fines are to be issued to these companies due to their violation of the Do Not Call act, then it would easily put the companies out of business. Over the past year, with a billion calls made, I’m sure there has been several thousand violations of the act.

I have personally received a call about my auto warranty twice. The first time I got the call, I called Toyota to try to figure out what was going on simply because it wasn’t a very well known scheme then. Now, everyone I know has received a call about their auto warranty at least once. One of my friends has actually gotten a call about her auto warranty for her 11 year old car.

It is time for this company to take responsibility for all the problems it has caused people. There are consumers who did fall for the telemarketing sale and haven’t had much luck with getting a claim filed on the warranty.

So this is an extreme case of telemarketing and violation of the Do Not Call registry, but maybe the FTC can make an example out of this company and will force other companies that are thinking about doing the same thing to take some time and think twice.

Jeremy

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