Intuit buys Mint then loses thousands of customers
Jennifer McClelland | RSS | 5 Comments
Across the internet it looks like customers and users of the Mint.com are pretty irate about the buyout from Quicken software maker Intuit. Intuit has a reputation for being a not very consumer friendly software. Once upon a time Quicken was the go-to software for budgeting and personal accounting, but now it has become bloated with offers for more expensive software. Quicken also cost only $10 at one point in time and now costs somewhere around $250.
Intuit is the company that also does TurboTax and it caused quite a stink when it raised fees this year.
For these, plus a number of other, reasons customers and users of Mint.com’s budgeting software are jumping ship.
The owner of Mint says that things won’t change too much on the site and definitely will only change for the better. However, many users are taking this with a grain of salt and leaving to other programs or just going back to a simple Excel spreadsheet to manage their finances.
There are plenty of free personal finance websites on the internet that you may want to check into if you’re thinking about jumping the Mint ship.
These are 8 free programs that were suggested by the Consumerist after Mint and Intuit made the announcement:
Money Manager Ex (Windows and Linux)
MS Office templates (MS Office Suite or Open Office)
GnuCash (GNU/Linux, *BSD, Solaris and Mac OSX)
Pear Budget (all platforms)
Buddi (all)
Yodlee (online)
Wesabe (online)
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Tags: budgeting software, personal account, ms office suite
Jeff from Childrens Bedding | Tue, Sep 15 2009
I guess it seems the consumer market is reacting negatively to Intuit’s purchase of Mint.com. It will be interesting to see how this plays out in the long haul…
Jessica from Savvy Sponds | Wed, Sep 16 2009
From your blog post, it is clear to me that Intuit need to take immediate steps to ensure that their customer support improves, and they should also make it known to customers that they can expect the same level of customer service from Intuit as well.
Tracy Newmann | Wed, Sep 16 2009
I will never pay for software when free alternatives are available! When it comes to commercial software, there is no cheap or free, just pay up!.
You should rather try SSuite Office for free office software. They have a whole range of business software and office suites that are free for download.{www.ssuitesoft.com}
Steven04 | Wed, Sep 16 2009
Nice programs. I think there are enough good free programs, too.
George | Tue, Oct 06 2009
Those who use spreadsheets may want to take a look at http://www.georgesbudget.com It includes checkbook registers and a worksheet to create a budget and charts/reports to view summary data.